Privacy Policy

Who we are

Quinley Realty is the real estate team of Ryan Quinley (CA DRE 02114228) and Denise Quinley (CA DRE 02120682), REALTORS® with Keller Williams Elevate, 5201 Great America Pkwy, Suite 138, Santa Clara, CA 95054. This policy explains how we collect, use and share personal information through this website. Each Keller Williams® office is independently owned and operated.

Information we collect

Information you give us. When you fill out a form (home valuation, showing or tour request, guide download, newsletter, contact), we collect what you enter, such as your name, email, phone number, property address, timing and message.

Ask Quinley chat. If you use the Ask Quinley assistant, we collect the messages you type and any contact details you choose to share in the chat.

Information collected automatically. Like most websites, our hosting provider and browser storage may record basic technical information such as IP address, browser and device type, pages viewed, referring page and the date and time of your visit.

How we use it

To answer your questions and requests; to prepare valuations and arrange showings; to send guides, alerts and newsletters you ask for; to follow up about your real estate needs by email, phone or text where you've agreed; to operate, secure and improve the site; and to meet legal, licensing and brokerage record-keeping obligations. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Ask Quinley, our AI assistant

Ask Quinley is an automated AI assistant, not a person. Its answers are generated by an AI model provided by xAI, so the text of your chat is sent to xAI to produce a reply. Please don't share sensitive information such as financial account numbers or Social Security numbers in the chat. AI answers can be wrong; Ryan or Denise confirm every showing, valuation and important detail personally. If you share your contact details in the chat, they are sent to Ryan and Denise like any other form.

Service providers we use

We share information only with providers that help us run the site and respond to you, and only as needed for that purpose: our web host (Kinsta); Resend, which delivers form notifications and emails; xAI, which powers Ask Quinley; and Google Fonts and Google Maps, which load fonts and maps in your browser. We may also share information with Keller Williams as our brokerage, with other parties to your transaction (such as lenders, escrow and title companies) at your direction, and when required by law.

Home search on Keller Williams

Home search links and the embedded search on this site are provided by Keller Williams at quinleyrealty.kw.com. When you use that search or create an account there to save searches and get alerts, Keller Williams collects and handles your information under its own privacy policy and terms, not this one.

Cookies and similar technologies

This site uses your browser's local and session storage for basic features, such as remembering that you've seen a welcome message and which tools you've used, so the site can be more helpful on your next visit. This information stays in your browser. Third-party services such as Google Fonts, Google Maps and the Keller Williams search may set their own cookies or collect technical data. If we add analytics in the future, we will update this policy. You can clear or block cookies and site storage in your browser settings; some features may not work as well.

Email and text messages

If you sign up for our newsletter or alerts, you can unsubscribe at any time using the link in any email. If you agree to texts, message and data rates may apply; reply STOP to opt out. Consent to be contacted is never a condition of buying or selling a home.

How long we keep information

We keep personal information as long as needed to respond to you and serve you, and as required by law and real estate record-keeping rules, then delete or de-identify it.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) may give you the right to: know what personal information we collect, use and disclose; access a copy of it; correct inaccurate information; delete it, subject to legal exceptions; opt out of the sale or sharing of personal information (we do not sell or share it); and limit the use of sensitive personal information (we do not use it for purposes that require this). We will not discriminate against you for exercising these rights.

To make a request, email rquinley@kw.com or dquinley@kw.com, or write to us at the office address below. We'll need to verify your identity before acting on a request, and you may use an authorized agent. We aim to respond within 45 days.

Children

This site is not directed to children under 16, and we do not knowingly collect their personal information.

Security

We use reasonable safeguards to protect information, but no website or transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. The date below shows when it last changed.

Contact us

Ryan Quinley · rquinley@kw.com
Denise Quinley · dquinley@kw.com
Keller Williams Elevate, 5201 Great America Pkwy, Suite 138, Santa Clara, CA 95054